He modeled integrity and how to rebuild fractured trust by simply saying, “You are right, we have let you down,” and in doing so, also saved himself and his team a lot of heartache. His own energy levels rose again, and he got re-inspired. The client then came back to him and thanked him for his honesty and re-affirmed their desire to continue building a long-term relationship together.
I would love to be living in a world where we understand and openly talk about the hidden pain of being human without shame, and be understood and cared for when we are in such emotional pain
Comedy occupies an important place in my heart. Life seems so absurd and ridiculous at times. I love humour and I love those who dedicate themselves to helping me see the funny side of life, bringing a smile or a laugh. I appreciate those who can help me not to take it all quite so seriously.
